Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
Forward-Deployed Engineer (SF Bay Area)
Our client, a fast-growing AI technology startup, is seeking a Forward-Deployed Engineer to join their customer success team. This role combines technical expertise with customer relationship management, perfect for engineers who love solving complex problems while working directly with clients.
Impact You'll Make:
- Own end-to-end technical relationships with customers, from initial integration through ongoing success
- Transform customer requirements into robust automated testing solutions using cutting-edge AI technology
- Drive technical onboarding and ensure smooth integration with customer systems
- Shape product evolution through direct customer insights and feedback
About You:
- You're equally comfortable diving into code and leading technical discussions with clients
- You thrive in dynamic environments and take ownership of customer outcomes
- You bring a pragmatic approach to problem-solving, balancing technical excellence with business needs
- You're passionate about continuous learning and embracing new technologies
Required Qualifications:
- 1+ years of engineering experience, with customer-facing exposure preferred
- Strong proficiency in TypeScript/JavaScript, SQL, and test automation frameworks
- Experience with CI/CD pipelines and various deployment environments
- Expert-level skills in web application debugging and automation
- Outstanding written and verbal communication abilities
The Details:
- Location: San Francisco (Hybrid, 3 days in-office near Ferry Building)
- Compensation: $100k-$120k + Competitive Equity
- Position Type: Full-time, W-2